I specifically ordered this fireplace/entertainment center because it was advertised to work with a remote. Being disabled, that was a huge selling point to me. It does NOT come with a remote. That being said, it is beautiful. My daughter put it together for me with minimal help from me( Me holding a piece in place while she tightened it, me supervising and trying not to drive her nuts...) We turned it on to bask in the wonder of having a beautiful place to set my tv and feel warm at the same time. It was awesome. We turned off the lights and pretended to roast marshmallows. Marshmallows do not roast with this fireplace, just putting that out there. We got all warm and comfy, didn't want to come off the sofa to turn it off when we got warm and sleepy...but alas...no remote. SO, if the remote is important, call the company and ask if that model comes with a remote. They are friendly, but could not help me with my purchase and advised me to contact directly.
Very pretty, NOT REMOTE
I specifically ordered this fireplace/entertainment center because it was advertised to work with a remote. Being disabled, that was a huge selling point to me. It does NOT come with a remote. That being said, it is beautiful. My daughter put it together for me with minimal help from me( Me holding a piece in place while she tightened it, me supervising and trying not to drive her nuts...) We turned it on to bask in the wonder of having a beautiful place to set my tv and feel warm at the same time. It was awesome. We turned off the lights and pretended to roast marshmallows. Marshmallows do not roast with this fireplace, just putting that out there. We got all warm and comfy, didn't want to come off the sofa to turn it off when we got warm and sleepy...but alas...no remote. SO, if the remote is important, call the company and ask if that model comes with a remote. They are friendly, but could not help me with my purchase and advised me to contact directly.